Privacy Policy

Effective Date: [07/03/2026]

At Arete ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, we may collect information such as:

Information You Provide

This includes information you voluntarily submit, including:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (processed securely by our payment providers)
• Customer support messages
• Reviews or feedback you submit

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Products viewed
• Time spent on pages
• Referring website
• Cookie identifiers

This information helps us improve your shopping experience and website performance.

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Communicate about your purchases
• Provide customer support
• Prevent fraud and unauthorized transactions
• Improve our products and website
• Send marketing emails if you have opted in
• Comply with legal obligations
• Analyze website performance and customer behavior

Payment Information

Payments are processed securely by trusted third-party payment providers.

Arete does not store your complete credit or debit card information on our servers.

Payment providers may collect and process your payment information according to their own privacy policies.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Improve website performance
• Measure traffic and analytics
• Personalize your shopping experience
• Support advertising and remarketing campaigns

Most browsers allow you to disable cookies, although doing so may affect certain website features.

Marketing Communications

If you subscribe to our email list, we may occasionally send:

• Product announcements
• Promotions
• New arrivals
• Special offers
• Brand updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping carriers
• Order fulfillment partners
• Customer support platforms
• Marketing providers
• Website analytics providers
• Fraud prevention services

These providers receive only the information necessary to perform their services.

We may also disclose information when required by law or to protect our legal rights.

Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer support
• Maintain business records
• Meet legal, accounting, and tax obligations
• Resolve disputes

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Request a copy of your personal data
• Withdraw consent where applicable
• Object to certain processing activities
• Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of eligible information, and request correction of inaccurate information.

European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, your personal information may be processed under applicable data protection laws.

Where required, we rely on legal bases such as:

• Performance of a contract
• Legal obligations
• Legitimate interests
• Your consent

You may also have the right to lodge a complaint with your local data protection authority.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

While we work to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements.

The updated version will be posted on this page with a revised Effective Date.